$500 Per Child for school clothes, jackets, and shoes for Lorain County Residents ages 5-18 enrolled in preschool or school.
FAQ's
For assistance in the shopping process, please review the Step-by-Step Instructions or watch the tutorial video here.
How long will it take for me to approved?
Depending on when you submit your application, it could take between one week to three weeks
Is the award $500 per family?
No, $500 per child, aged 5-18, and enrolled in preschool or school
What clothing is covered with the $500 per child limit?
You can purchase school clothing for your child - shirts, t-shirts, socks, underwear, shoes, boots, jeans, sweat pants, dress pants, jackets, and snowsuits. This does not allow for pajamas or slippers.
Can I use coupons or discounts on the JCPenney website for my order?
No, you must use the full price when making sure your items are below the maximum cost per category, and when adding all items up to ensure the list is below $500. See the Step-by-Step Guide (Step 11) for more details.
How long will it take for me to receive my family’s merchandise?
It will take two to eight weeks
I already have a JCPenney Account, can I use it to submit my wish list?
If the email address you used to submit your application is the same as your JCPenney
account, Yes! If not, you will have to create a new JCPenney account with the email
address that you submitted on your application (the same one you received the
shopping instructions to).
I can’t share my wish list
Be sure you set the wish list setting to public.
I can’t find the wish list I created
Sometimes they don’t show up where you expect them, but it is there! Steps to find your list can be found in the Troubleshooting and FAQ section at the end of the Step-by-Step Ordering Guide.
I would like the clothing shipped to a different address than my home address (home address was provided on my application).
You can pick up your order at JCPenney Avon. When submitting your child's list to clothingorder@horizonohio.org, include SHIP TO STORE in the subject line along with your child's first and last name. See the Step-by-Step Ordering Guide for more details.
